CyberShift Advantage Services Overview

CyberShift Services: Overview

CyberShift's Solutions Help You Maximize the Efficiency & Effectiveness of Your Workforce & Maximize Your Return on Investment

CyberShift offers a complete array of services along with support options that are tailored to a client's unique requirements, enabling you to realize a rapid return on investment (ROI), reduce total cost of ownership (TCO) and empower your own support teams to be self-sufficient. Services include:

  • Implementation Planning Session
  • Project Management
  • Requirements Gathering and Solution Design
  • Product Configuration
  • Product Extensions
  • Testing and Validation Services
  • Integration Services
  • Data Acquisition Devices and Engineering Solutions
  • Training

CyberShift can tailor these services to provide the appropriate level of support to your organization based on your specific needs, skill sets, resource availability and budget.

Support options include a full array of production support services that are available to every CyberShift client. The CyberShift Global Support Center provides a single point of contact for production clients covering all CyberShift products and services. Global Support Center resources are available and can be accessed on a 24 x 7 basis to address client situations.

The CyberShift Global Support Center provides production support services for all clients. These services include:

  • Transition Services (Project Implementation to Production Phase)
  • Client Response Desk / Help Desk Services
  • Application Availability
  • Performance Monitoring
  • Escalation Services
  • Service Level Management

CyberShift's extensive expertise in the fields of Workforce Management and Expense Management allows us to offer advanced technology, multi-faceted functionality and flexible deployment options, including both license fee and On Demand (Software-as-a-Service) models to meet an organization's global business needs.

Contact us to learn how you can put The CyberShift Advantage to work for you!


Strategic Workforce & Expense Management