CyberShift Advantage Services Training

CyberShift Services: Training

Experience & Expertise Make All the Difference

Unlike the old adage, at CyberShift, we believe that those who have "been there and done that," are the best teachers. Our software solutions training instructors leverage the knowledge base of our CyberShift Implementation Consultants (Subject Matter Experts) who have hands-on experience implementing CyberShift solutions.  Our education and training team supports these Subject Matter Experts by creating and maintaining educational materials and other resources that ensure that our clients' educational experience is first rate.

Below are examples of the training, Rapid Knowledge Transfer and Full Support Services enablement approaches that CyberShift can provide:

  • Implementation Process Overview Training – This training is designed to help CyberShift clients gain familiarity with the implementation tools and processes that support CyberShift’s implementation methodology. Course can be delivered in person or via a web conference methodology. 
  • Product Overview Training – A hands-on workshop to introduce team members to basic system operation, configuration and administration. 
  • System Administration and Maintenance Training – The System Administration Course provides clients with in-depth training on the use and maintenance of system administrator functions such as generating payroll output, processing employee reimbursements, managing system interfaces and basic application troubleshooting.
  • Advanced System Configuration Training – System Configuration Training is designed for your super-users and experienced application administrators who want to know how all of the configuration options within the system can be used to meet your business needs.   This is a hands-on course that works best when delivered at your location.
  • End User Training and Train-the-Trainer Training – CyberShift can provide training for your end users or we can train your training staff to deliver end user training.
  • Infrastructure, Deployment and Support of CyberShift (Self–hosted Clients Only) – Our technical experts will provide your IT support staff with the knowledge they need to support an in-house CyberShift deployment. Topics include application installation, database maintenance, application server maintenance and key system monitoring activities.
  • Workforce Management Extension Training (Workforce Management Only) – This training is designed to give your Java Development Staff the tools and methods they need to take full advantage of the Workforce Management architecture. Class topics include file structures, Rules Manager operation, API calls, data retrieval methods, etc. This is a hands-on course that works best when delivered at your location.

All training and client enablement content can be provided through web conference methodologies, which are the typical approach when the rapid self-sufficiency implementation approach is utilized, or they are available to be delivered using training specialists in person at your location.

CyberShift's extensive expertise in the fields of Workforce Management and Expense Management allows us to offer advanced technology, multi-faceted functionality and flexible deployment options, including both license fee and On Demand (Software-as-a-Service) models to meet an organization's global business needs.

Contact us to learn how you can put The CyberShift Advantage to work for you!


Strategic Workforce & Expense Management