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CyberShift Solutions for Technology Firms

Increased global competition. A fluctuating economic climate. Evolving business models. Keeping up with almost daily innovation.  High-tech manufacturers and service providers worldwide need to focus on growing their businesses and more tightly integrating their operations with those of their suppliers, customers and markets. They also look to outperform the competition by continually developing innovative products and services to attract new customers and build loyalty with existing ones.

Technology firms need a strategic Workforce and Expense Management solutions provider that can deliver high-value business expertise through innovative IT services, solutions and strategies. CyberShift offers you a business vantage point that provides visibility into workforce movement, management and metrics across the enterprise, with tools to control costs, increase employee satisfaction and improve bottom line performance, helping to align the workforce to business goals and ultimately to the success of the organization.

Take Control Where It Matters Most: Labor & Expense Management

Empowering your workforce to meet and exceed increasing customer expectations while controlling escalating labor costs has become a strategic way to differentiate your firm from the competition. CyberShift's Workforce and Expense Management solutions enable you to meet the challenges of developing client relationships and efficiently sourcing and managing your workforce while providing the right technology products and services for your customers by:

Reducing Expenses

  • Increase payroll accuracy through 100% automation of pay rules
  • Track labor costs across locations, cost centers, positions, multiple work orders, products, departments and business units
  • Staff to business needs and eliminate potential overstaffing and coverage gaps
  • Automate the entire expense reporting and compliance process
  • Standardize and automate workforce management processes across all of your locations
  • Support best-in-class corporate quality initiatives by measuring time, attendance and scheduling performance while reducing payroll inaccuracies and standardizing scheduling across business units
  • Real-time integration with ERP, work order and other enterprise systems

Improving Customer Service & Retention

  • Support a culture that offers superior service
  • Free employees to focus on activities that keep the customer first
  • Reduce time spent on administrative tasks

Increasing Scheduling Accuracy & Agility

  • Streamline operations through schedule automation and optimization
  • Meet client deliverables while balancing cost control and efficiency
  • Control scheduling variations with ‘best practice’ templates that reflect your most efficient staffing models
  • Find the right substitute at the best cost when managing unexpected absences
  • Support for overtime equalization by assigning the lowest cost resource when scheduling overtime

Empowering Employees and Improving Employee Satisfaction

  • Better alignment of schedules with employee work and life preferences
  • Empower employees with on-line access to schedules, timesheets, leave requests and other self-service functions
  • Provide real-time information for better management decisions
  • Empower managers to create and adjust staff schedules to meet demand fluctuations 
  • Ensure that the right staff with the right skills is in the right place, at the right time
  • Improve recruiting and retention by increased employee satisfaction

CyberShift provides enterprise-class solutions that put technology firms on the fast track to simplified workforce and expense automation. CyberShift gives you the power to accurately manage schedules and time and attendance for full or part-time employees as well as contingent and mobile workers to effectively manage peak periods and special scheduling situations, ensuring greater operational efficiency and enhanced customer satisfaction.

CyberShift's extensive expertise in the fields of Workforce Management and Expense Management allows us to offer advanced technology, multi-faceted functionality and flexible deployment options, including both license fee and On Demand (Software-as-a-Service) models to meet an organization's global business needs.

Contact us to learn how you can put The CyberShift Advantage to work for you!


Strategic Workforce & Expense Management