Solutions Industry Solutions Financial Services

CyberShift Solutions for Financial Services Firms

As consolidation within the financial services industry continues and dramatic growth has created more complex institutions, today's leading providers must employ large and highly skilled workforces across multiple locations to deliver superior products and services at the convenience of the customers they serve. Empowering your workforce to meet and exceed increasing customer expectations has become a strategic way to differentiate your financial service operation from the competition. CyberShift's workforce and expense management solutions empower you to meet the challenges of developing client relationships and efficiently sourcing and managing your workforce while providing the right products and services for your customers by:

Empowering Your Employees

  • Give managers the visibility to better manage full-time, part-time, and pooled associates
  • Empower managers to create and adjust staff schedules to meet fluctuations in customer demand
  • Ensure that the right staff with the right skills is in the right place, at the right time
  • Improve employee productivity through better deployment of your associates

Improving Customer Service & Retention Levels

  • Support a culture that offers superior service
  • Free employees to focus on activities that keep the customer first
  • Increase customer face time
  • Reduce time spent on administrative tasks

Reducing Operating Expenses by Controlling Costs

  • Standardize workforce management processes across branch locations
  • Eliminate overstaffing issues by allowing managers to make staffing decisions
  • Automate the entire expense reporting and policy compliance process
  • Make better use of resources through the sharing of pooled associates
  • Increase payroll accuracy through 100% automation of pay rules
  • Lower cost to create and manage data

Improving Employee Satisfaction

  • Better align schedules with employees' work and life preferences
  • Maintain consistent weekly schedules
  • Give employees more options by allowing them to work in multiple locations
  • Improve recruiting and retention by increased employee satisfaction
  • Empower employees with on-line access to schedules, timesheets, leave requests and other self-service functions

CyberShift provides enterprise-class solutions that put financial services firms on the fast track to simplified workforce and expense automation. CyberShift gives you the power to accurately manage schedules and time and attendance for full or part-time employees as well as contingent and mobile workers to effectively manage peak periods and special scheduling situations, ensuring greater operational efficiency and enhanced customer satisfaction.

CyberShift's extensive expertise in the fields of Workforce Management and Expense Management allows us to offer advanced technology, multi-faceted functionality and flexible deployment options, including both license fee and On Demand (Software-as-a-Service) models to meet an organization's global business needs.

Contact us to learn how you can put The CyberShift Advantage to work for you!


Strategic Workforce & Expense Management