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CyberShift Solutions for Retail Organizations

CyberShift's Workforce and Expense Management solutions are uniquely suited to meeting the needs of complex, mid to large retail organizations that are looking to streamline operations, increase customer service and reduce their top two controllable business costs – labor and employee expenses. Whether your operation is regional or global; a specialty retailer; large department store chain; or an Internet based catalogue operation looking to improve your supply chain, CyberShift's cutting-edge solutions help you improve overall performance and profitability, achieve rapid time-to-benefit and increase both employee and customer satisfaction.

Take Control Where It Matters Most: Labor & Expense Management

Aligning your retail workforce to meet and exceed customer expectations can help to differentiate you from the competition and win you customer loyalty, the key to retail success. Managing the special needs of the retail labor process more efficiently has become a major priority and retailers are turning to technology to succeed in today's highly competitive customer-centric, demand-driven environment. CyberShift's cutting-edge solutions help you improve overall performance and productivity by:

Maximizing Efficiency

  • Consistently ensure the proper mix of associates to meet fluctuations in consumer demand
  • Improve employee productivity through better deployment of your associates
  • Managers can make better decisions managing labor to sales
  • An intuitive system allows increased face time with customers by reducing administrative time

Containing Costs

  • Standardize and automate workforce and expense processes across each location
  • Control scheduling variations by providing ‘best practice’ templates that reflect your most efficient locations' staffing models
  • Eliminate overstaffing issues and coverage gaps
  • Automate the entire expense reporting process
  • Attack the high cost of processing business expenses at their source: the employee's ‘point-of-spend’
  • Improve control and management of overall expenses

Deploying Solutions Across a Diverse End User Community

  • A single portal, intuitive user interface for all user interactions within the system
  • A rapid deployment model to achieve self-sufficiency with a quick time-to-benefit
  • Flexible APIs and Web services to optimize system integration to HR and payroll systems
  • Deployment options through traditional software license or on demand service models

CyberShift provides enterprise-class solutions that put retail firms on the fast track to simplified workforce and expense automation. CyberShift gives your organization the power to accurately manage schedules and time and attendance for full or part-time employees as well as contingent workers to effectively manage peak sales periods, special needs and scheduling situations, ensuring greater operational efficiency.

CyberShift's extensive expertise in the fields of Workforce Management and Expense Management allows us to offer advanced technology, multi-faceted functionality and flexible deployment options, including both license fee and On Demand (Software-as-a-Service) models to meet an organization's global business needs.

Contact us to learn how you can put The CyberShift Advantage to work for you!


Strategic Workforce & Expense Management